At Hitch Haus Co., we want to ensure that your purchases arrive safely and efficiently. Here's what you need to know about our shipping policy:

Processing Time 

• Orders are typically processed within 1-3 business days of receipt.
• During peak seasons (holiday seasons, wedding season, etc.), processing time may take longer.

 Shipping Rates & Times

• We currently offer economy shipping (5-8 business days).
• Shipping rates are calculated based on the weight and dimensions of your order.
• Rates are displayed at checkout.
• Once your order ships, you'll receive an email with tracking information.
• You can use this information to track the status of your order.

Lost or Damaged Packages

• If your package is lost or damaged during shipping, please contact us at hitchhausco@gmail.com or (615)282-8964.
• We'll work with the carrier to resolve the issue and provide a replacement or refund as needed.

Returns and Exchanges

• Please see our refund policy for more information on returning or exchanging items.

Contact Us

• If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.